​GentleDog Canine Massage (Services)

1. Is my dog eligible for a massage?

• All dogs must be at least six months old and in good health (as confirmed by your vet) to receive a massage.

• Please present your dog’s most recent rabies vaccination records upon request.
   

2. Does my dog need to be sore or injured to benefit?

Not at all.​ Many of the dogs I work with are active, healthy companions whose owners simply want to support their comfort and movement as they grow and age.​ Bodywork can help maintain healthy movement patterns, support recovery after exercise, and identify areas of tension before they develop into larger issues.​

 

Each session is tailored to the individual dog. Young dogs may benefit from positive touch and body awareness, while older dogs often benefit from gentle techniques that help ease stiffness and support mobility.

 

3. How do I book and/or reschedule appointments?

• Appointments and rescheduling requests can be made through this website, or via our email at info@gentledogcaninemassage.com

• Please contact us to confirm if your location is within our service area.

• Rescheduling must be done at least 24 hours in advance to avoid additional fees.
   

4. What are your cancellation policies?

• Cancellations made less than 24 hours before the scheduled appointment and no-shows will incur the full service charge.

• Refunds are only provided if the service is canceled by Gentle Dog Canine Massage.

• For more details, please refer to our terms and conditions page.
   

5. What payment methods do you use?

• We currently accept Stripe payments and bank transfers.

• Prices for services are subject to change.

• Additional fees may apply for home visits or special requests. 
   

6. How will you be using my personal data?

• Personal information provided by clients will be kept confidential and used solely for service provision.

• We will take the appropriate measures to protect your data and ensure its security.

7. What do I need prior to my dog’s appointment?

• Medical Information: Clients must provide all relevant medical information about their dogs, including any existing health conditions, injuries, or medications.

• Vaccinations and Health: Dogs must be up-to-date on their rabies vaccinations and free from contagious illnesses.

• Session Environment: Appointments will be conducted in your home to ensure your dog’s maximum comfort. Please also allow sufficient time for your dog to acclimate to new people.

• Pre-Session Requirements: Please communicate any concerns or special requirements your dog may have before the session. We appreciate transparency about any health or safety concerns.

• Comfort Items: Familiar toys or blankets may help your dog feel more secure, as long as they don’t distract from the session.

• Positive Reinforcement: Light treats before or after the session can help build positive associations.

• Gentle Play/Walk: A light walk beforehand can help your dog release excess energy and relax more easily.

• Be present and calm: Your dog can sense how you are feeling and may respond accordingly. Stay calm and nearby for reassurance. If you have another dog present, you may be asked to relocate them to reduce distractions.

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8. What can canine massage help support?

Our goal is to help your dog's body move more comfortably and efficiently.

 

Benefits may include support for:

• Muscle tension and soreness

• Soft tissue strain from play or exercise

• Joint stiffness and age-related changes

• Recovery after physical activity

• Improved flexibility and range of motion

• Better posture and movement patterns

• Circulation and tissue health

• Relaxation and nervous system regulation

• Stress and anxiety reduction

• Pre- and post-surgery recovery support

 

Many owners also find that regular sessions help them better understand their dog’s body and notice changes earlier.

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9. What are your qualifications?

I hold professional qualifications in canine massage and bodywork through a training provider affiliated with the International Association of Animal Massage & Bodywork (IAAMB) and recognised by the National Board of Certification for Animal Acupressure & Massage (NBCAAM). In addition, I have undertaken further training in complementary modalities including canine Gua Sha through a veterinarian-developed companion animal program. I'm also Pet First Aid certified here in Australia and am committed to ongoing professional development to ensure I provide safe, thoughtful, and professional care for every dog I work with.

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10. What techniques do you use during a session?

Every dog is different, which is why no two sessions are exactly the same. Depending on your dog's bodywork needs, I may incorporate a variety of techniques including remedial massage, Tellington TTouch®, Tui Na, Gua Sha, gentle stretching, mobility-focused bodywork, and relaxation-based techniques. My approach is always tailored to the individual dog in front of me, with a strong focus on comfort, wellbeing, and helping them feel safe and supported throughout the session.